Doutta Galla Grantham Green Aged Care Facility

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ResidentialDoutta Galla Aged Services LtdSite ARCH-05561Service doutta galla aged services ltd::doutta galla grantham green aged care facility::st albans::3021

Overview

ProviderDoutta Galla Aged Services Ltd

Care typeResidential

Operational places44

RegionSt Albans - South (SA2)

Location

St Albans - South (SA2)

28-32 Magnolia Street, ST ALBANS, VIC, 3021

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience3

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	3	3
Feb 2026	4	5	4	3	3
Oct 2025	4	4	5	3	3
Aug 2025	3	4	3	3	3
May 2025	3	4	3	3	3
Jan 2025	3	4	1	4	3
Nov 2024	3	4	2	4	3
Jul 2024	4	4	4	4	2
May 2024	3	4	1	4	3
Feb 2024	3	4	5	3	2
Dec 2023	3	3	3	3	2
Aug 2023	3	3	4	3	1
May 2023	3	3	4	3	1

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Accreditation decisionJul 11, 2025
Following a site audit conducted on 09 August 2022 to 12 August 2022, the Commission made a decision on 29 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 11 July 2025. The period of accreditation of the service will expire on 29 March 2026.
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Assessment contact Performance ReportJun 6, 2023
An assessment contact was conducted with this service on 05 June 2023 to 06 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionSep 29, 2022
Following a site audit conducted on 09 August 2022 to 12 August 2022, the Commission made a decision on 29 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 29 September 2025.
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Exceptional CircumstancesSep 26, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 09 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Site audit Performance ReportAug 12, 2022
A site audit was conducted with this service on 09 August 2022 to 12 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionFeb 25, 2021
Following a site audit conducted on 10 July 2018 to 11 July 2018, the Commission made a decision on 22 August 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 February 2021. The period of accreditation of the service will expire on 09 October 2022.
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AssessmentJul 11, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 October 2021.
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AssessmentJul 15, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 October 2018.
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AssessmentJul 17, 2012
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AssessmentJul 29, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.