CareGraph

Donwood Community Aged Care Services

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ResidentialDonwood Community Aged Care Services IncSite ARCH-03673Service donwood community aged care services inc::donwood community aged care services::croydon::3136

Overview

ProviderDonwood Community Aged Care Services Inc
Care typeResidential
Operational places107
RegionCroydon - West (SA2)

Location

Croydon - West (SA2)

11 Diana Street, CROYDON, VIC, 3136

Star ratings

Latest — May 2026

Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (4 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645432
Oct 202545532
Aug 202545532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 22 May 2023 to 24 May 2023, the Commission made a decision on 29 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 October 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22 May 2023 to 24 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on the 17 December 2018 to 18 December 2018, the Commission made a decision 09 January 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 23 March 2022. The period of accreditation of the service will expire on 09 October 2023.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 April 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 August 2018.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 09 April 2019. The reconsideration decision and audit report is attached.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.