Bilyara Hostel

active
ResidentialCowra Retirement Village LtdSite ARCH-04730Service cowra retirement village ltd::bilyara hostel::cowra::2794

Overview

Care typeResidential
Operational places84
RegionCowra (SA2)

Location

Cowra (SA2)

1 HOLMAN Place, COWRA, NSW, 2794

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645343
Oct 202545433
Aug 202545433
May 202545432
Jan 202545333
Nov 202445342
Jul 202445443
May 202445344
Feb 202445343
Dec 202345343
Aug 202345342
May 202335341

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
15 Nov 2022Site AuditConsumer dignity and choiceCompliant
15 Nov 2022Site AuditOngoing assessment and planning with consumersCompliant
15 Nov 2022Site AuditPersonal care and clinical careCompliant
15 Nov 2022Site AuditServices and supports for daily livingCompliant
15 Nov 2022Site AuditOrganisation’s service environmentCompliant
15 Nov 2022Site AuditFeedback and complaintsCompliant
15 Nov 2022Site AuditHuman resourcesCompliant
15 Nov 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 18 October 2022 to 20 October 2022, the Commission made a decision on 15 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 15 November 2025.

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  2. Site Audit

    Prepared by E Woodley

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 16 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 18 October 2022 to 20 October 2022, the Commission made a decision on 15 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 15 November 2025.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 May 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 16 May 2018.

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  10. Assessment

    Following an audit we decided that this home met 32 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 16 May 2017. We made our decision on 16 November 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.