Allawah Lodge

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ResidentialCoolamon Shire CouncilSite ARCH-03874Service coolamon shire council::allawah lodge::coolamon::2701

Overview

Care typeResidential
Operational places33
RegionWagga Wagga Surrounds (SA2)

Location

Wagga Wagga Surrounds (SA2)

60 Mirrool Street, COOLAMON, NSW, 2701

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 3Oct 2025 — 4May 2026 — 55Overall
Compliance5
Quality measures4
Residents' experience5
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655455
Feb 2026545
Oct 202545432
Aug 202535431
May 202545432
Jan 202535531
Nov 202435332
Jul 202445543
May 202445543
Feb 202445343
Dec 202344543
Aug 202334141
May 202334441

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
18 May 2023Site AuditConsumer dignity and choiceCompliant
18 May 2023Site AuditOngoing assessment and planning with consumersCompliant
18 May 2023Site AuditPersonal care and clinical careCompliant
18 May 2023Site AuditServices and supports for daily livingCompliant
18 May 2023Site AuditOrganisation’s service environmentCompliant
18 May 2023Site AuditFeedback and complaintsCompliant
18 May 2023Site AuditHuman resourcesCompliant
18 May 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 28 March 2023 to 30 March 2023, the Commission made a decision on 18 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 18 May 2026.

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  2. Site Audit

    Prepared by M. Nassif

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  3. Site audit Performance Report

    A site audit was conducted with this service on 28 March 2023 to 30 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment
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  9. Assessment

    Following an audit we decided that this service met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 September 2022.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 September 2019. The reconsideration decision and audit report is attached.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 September 2018.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.