Columbia Aged Care Services - Willowood Centre

active

ResidentialColumbia Nursing Homes Pty LtdSite ARCH-03931Service columbia nursing homes pty ltd::columbia aged care services - willowood centre::chatswood::2067

Overview

ProviderColumbia Nursing Homes Pty Ltd

Care typeResidential

Operational places90

RegionChatswood - East (SA2)

Location

Chatswood - East (SA2)

297 Mowbray Road, CHATSWOOD, NSW, 2067

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures2

Residents' experience3

Staffing5

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	2	3	5
Feb 2026	4	5	5	3	3
Oct 2025	4	4	5	3	3
Aug 2025	4	4	3	4	3
May 2025	4	4	5	4	3
Jan 2025	4	4	4	4	3
Nov 2024	4	4	3	4	3
Jul 2024	3	4	3	4	1
May 2024	3	4	3	3	3
Feb 2024	3	4	4	3	3
Dec 2023	–	–	–	3	–
Aug 2023	–	–	–	–	–
May 2023	–	–	–	–	–

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

Assessment contact Performance ReportOct 10, 2023
An assessment contact was conducted with this service on 05 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗
Accreditation decisionOct 26, 2022
Following a site audit conducted on 19 September 2022 to 21 September 2022, the Commission made a decision on 26 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 January 2026.
source ↗
Site audit Performance ReportSep 21, 2022
A site audit was conducted with this service on 19 September 2022 to 21 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Accreditation decisionDec 13, 2021
Following a site audit conducted on 05 June 2019 to 07 June 2019, the Commission made a decision 10 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 13 December 2021. The period of accreditation of the service will expire on 21 January 2023.
source ↗
AssessmentJun 7, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 July 2022.
source ↗
AssessmentMay 5, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 July 2019.
source ↗
AssessmentMay 2, 2013
source ↗
AssessmentApr 29, 2010
source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.