Churches of Christ Fair Haven Aged Care Service Hervey Bay

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ResidentialChurches of Christ in QueenslandSite ARCH-04243Service churches of christ in queensland::churches of christ fair haven aged care service hervey bay::urraween::4655

Overview

ProviderChurches of Christ in Queensland

Care typeResidential

Operational places78

RegionPialba - Eli Waters (SA2)

Location

Pialba - Eli Waters (SA2)

130 Pantlins Lane, URRAWEEN, QLD, 4655

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	4
Feb 2026	4	5	4	4	3
Oct 2025	4	5	4	4	3
Aug 2025	4	5	3	4	3
May 2025	3	5	2	3	2
Jan 2025	4	5	5	3	2
Nov 2024	3	5	3	3	2
Jul 2024	4	5	5	3	2
May 2024	4	5	3	4	2
Feb 2024	4	5	3	4	2
Dec 2023	4	5	4	4	3
Aug 2023	4	5	5	4	2
May 2023	3	5	3	3	1

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

Accreditation decisionFeb 28, 2024
Following a site audit conducted on 15 January 2024 to 17 January 2024, the Commission made a decision on 28 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 28 April 2027.
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Site audit Performance ReportJan 17, 2024
A site audit was conducted with this service on 15 January 2024 to 17 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionApr 28, 2021
Following a site audit conducted on 23 March 2021 to 25 March 2021, the Commission made a decision on 28 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 April 2024.
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Site audit Performance ReportMar 25, 2021
A site audit was conducted with this service on 23 March 2021 to 25 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesNov 30, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 June 2021.
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AssessmentSep 27, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 December 2020.
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AssessmentSep 24, 2014
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 December 2017.
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AssessmentSep 21, 2011
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Regulatory actions

0 recorded

No regulatory actions recorded.