Carinya House

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ResidentialChristian Community ServicesSite ARCH-05104Service christian community services::carinya house::glenhaven::2156

Overview

Care typeResidential
Operational places60
RegionGlenhaven (SA2)

Location

Glenhaven (SA2)

1a Mills Road, GLENHAVEN, NSW, 2156

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645343
Oct 202545442
Aug 202534333
May 202534333
Jan 202534233
Nov 202434233
Jul 202434233
May 202444453
Feb 202444352
Dec 202344352
Aug 202343452
May 202333332

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

16 events

  1. Accreditation decision

    Following a site audit conducted on 20 March 2024 to 22 March 2024, the Commission made a decision on 30 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 12 July 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 20 March 2024 to 22 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment

    Following an assessment contact conducted 13 October 2022, the Commission made a decision on 22 December 2022 that the service has demonstrated their actions have been effective in addressing the non-compliance against the Aged Care Quality Standards identified at the Site Audit undertaken 3 May 2022 to 5 May 2022.

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  4. Accreditation decision

    Following a site audit conducted on 03 May 2022 to 05 May 2022, the Commission made a decision on 12 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 12 July 2024.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 03 May 2022 to 05 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 28 January 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 February 2021 to 19 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Accreditation decision

    Following a site audit conducted on 19 October 2020 to 21 October 2020, the Commission made a decision on 24 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 07 December 2021.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 June 2021.

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  12. Site audit Performance Report

    A site audit was conducted with this service on 19 October 2020 to 21 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  13. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 7 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 June 2020.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 June 2017.

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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.