Courtlands Aged Care Facility
activeOverview
Location
North Parramatta (SA2)
15 GLOUCESTER Avenue, NORTH PARRAMATTA, NSW, 2151
Star ratings
Latest — May 2026
Compliance findings
0 recorded
No findings recorded.
Accreditation & assessment timeline
23 events
- Accreditation decision
Following a site audit conducted on 28/01/2025 to 31/01/2025, the Commission made a decision on 05/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 09/06/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28/01/2025 to 31/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29/10/2024 to 30/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 03 April 2024 to 04 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 28 March 2023 to 31 March 2023, the Commission made a decision on 09 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 June 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 March 2023 to 31 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 13 April 2021 to 16 April 2021, the Commission made a decision on 21 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 19 September 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 April 2021 to 16 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment
Decision not to re-accredit Following a site audit conducted on 30 September 2020 to 06 October 2020, the Commission made a decision on 22 December 2020 not to re-accredit this service. The period of accreditation of the service will expire on 19 June 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 June 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 30 September 2020 to 06 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Serious risk decision
Following a re-accreditation site audit conducted on 11-14 November 2019 a delegate of the Aged Care Quality and Safety Commissioner made a finding that Christadelphian Homes Limited failed to meet seventeen Aged Care Quality Standards (Quality Standards) in relation to Courtlands Aged Care Facility. On 19 December 2019 a decision was made that failure to meet three Quality Standards has placed the safety, health or well-being of an aged care consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following a site audit the Commission made a decision on 17 December 2019 that this service met two of the eight Aged Care Quality Standards. The service is re-accredited for one year until 18 December 2020.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 31 January 2019 at Courtlands Aged Care Facility to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Serious risk decision
On 23 November 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision in relation to Courtlands Aged Care Facility that failure to meet one expected outcome in the Accreditation Standards has placed the safety, health or wellbeing of care recipients of the service at serious risk. An assessment contact was conducted on 31 January 2019 at Courtlands Aged Care Facility to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this home met 34 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 18 December 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 18 December 2018.
source ↗ - Assessment
Following an audit we decided that this home met 33 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 18 December 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 December 2017.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.