CareGraph

CCSSCI - On Luck Chinese Nursing Home

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ResidentialChinese Community Social Services Centre LimitedSite ARCH-03735Service chinese community social services centre limited::ccssci - on luck chinese nursing home::donvale::3111

Overview

ProviderChinese Community Social Services Centre Limited
Care typeResidential
Operational places120
RegionWarrandyte - Wonga Park (SA2)

Location

Warrandyte - Wonga Park (SA2)

177-179 Tindals Road, DONVALE, VIC, 3111

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645333
Oct 202545543
Aug 202545543
May 202545443
Jan 202545444
Nov 202445534
Jul 202445333
May 202445433
Feb 202445533
Dec 202345533
Aug 202345433
May 202335132

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 14 February 2023 to 16 February 2023, the Commission made a decision on 29 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 29 March 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 14 February 2023 to 16 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 13 June 2019 at CCSSCI - On Luck Chinese Nursing Home to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  5. Accreditation decision

    Following a site audit conducted on 12 March 2019 to 13 March 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision on 9 May 2019 to re-accredit this service for a period of three years. The period of accreditation of the service will expire on 7 June 2022. The approved provider of the service meets 42 of the 44 expected outcomes of the Accreditation Standards. The Site Audit Report is attached.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 June 2019.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.