Catholic Healthcare The Haven Residential Aged Care

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ResidentialCatholic Healthcare LimitedSite ARCH-04841Service catholic healthcare limited::catholic healthcare the haven residential aged care::wagga wagga::2650

Overview

ProviderCatholic Healthcare Limited

Care typeResidential

Operational places120

RegionWagga Wagga - South (SA2)

Location

Wagga Wagga - South (SA2)

156 Bourke Street, WAGGA WAGGA, NSW, 2650

Star ratings

Latest — May 2026

5Overall

Compliance5

Quality measures4

Residents' experience4

Staffing5

Compared nationally

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	5	5	4	4	5
Feb 2026	4	5	3	4	3
Oct 2025	4	5	5	4	3
Aug 2025	4	5	5	3	3
May 2025	3	4	4	3	2
Jan 2025	4	4	5	3	3
Nov 2024	4	4	4	3	4
Jul 2024	4	4	5	3	3
May 2024	4	4	4	3	4
Feb 2024	4	4	3	3	4
Dec 2023	3	4	3	3	3
Aug 2023	4	4	5	3	3
May 2023	3	3	4	3	3

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

13 events

Accreditation decisionJan 21, 2025
Following a site audit conducted on 10/12/2024 to 12/12/2024, the Commission made a decision on 21/01/2025 to re-accredit this service. The period of accreditation of the service will expire on 04/04/2028.
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Site audit Performance ReportDec 12, 2024
A site audit was conducted with this service on 10/12/2024 to 12/12/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportOct 5, 2023
An assessment contact was conducted with this service on 05 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionApr 4, 2022
Following a site audit conducted on 01 March 2022 to 11 March 2022, the Commission made a decision on 04 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 04 April 2025.
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Site audit Performance ReportMar 11, 2022
A site audit was conducted with this service on 01 March 2022 to 11 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportJan 7, 2021
An assessment contact was conducted with this service on 06 January 2021 to 07 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportOct 14, 2020
An assessment contact was conducted with this service on 14 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentMar 21, 2019
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 May 2022.
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AssessmentJun 18, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 30 May 2019. The reconsideration decision and audit report is attached.
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AssessmentJun 18, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 August 2018.
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AssessmentJun 21, 2012
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AssessmentJul 2, 2009
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AssessmentJun 6, 2006
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Regulatory actions

0 recorded

No regulatory actions recorded.