Catholic Healthcare Our Lady of Loreto Gardens

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ResidentialCatholic Healthcare LimitedSite ARCH-04872Service catholic healthcare limited::catholic healthcare our lady of loreto gardens::hamlyn terrace::2259

Overview

Care typeResidential
Operational places60
RegionWarnervale - Wadalba (SA2)

Location

Warnervale - Wadalba (SA2)

1 Minnesota Road, HAMLYN TERRACE, NSW, 2259

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645343
Oct 202545543
Aug 202545343
May 202545443
Jan 202545344
Nov 202445343
Jul 202445333
May 202435233
Feb 202435133
Dec 202335133
Aug 202345543
May 202334143

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 16 May 2023 to 18 May 2023, the Commission made a decision on 27 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 June 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 16 May 2023 to 18 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 07 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 October 2020 to 16 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 09 March 2020 to 11 March 2020, the Commission made a decision on 24 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 07 May 2022. The Performance Report is attached.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 May 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 May 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.