Calvary Viewhills Manor

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ResidentialCalvary Aged Care LimitedSite ARCH-04015Service calvary aged care limited::calvary viewhills manor::endeavour hills::3802

Overview

Care typeResidential
Operational places120
RegionEndeavour Hills - North (SA2)

Location

Endeavour Hills - North (SA2)

55 Heatherton Road, ENDEAVOUR HILLS, VIC, 3802

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Overall
Compliance
Quality measures2
Residents' experience4
Staffing2
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026242
Feb 20264
Oct 2025
Aug 2025
May 202545333
Jan 202545333
Nov 202445333
Jul 202445432
May 202435232
Feb 202435332
Dec 202335332
Aug 202335431
May 202335332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
10 Mar 2024Site AuditConsumer dignity and choiceCompliant
10 Mar 2024Site AuditOngoing assessment and planning with consumersCompliant
10 Mar 2024Site AuditPersonal care and clinical careCompliant
10 Mar 2024Site AuditServices and supports for daily livingCompliant
10 Mar 2024Site AuditOrganisation’s service environmentCompliant
10 Mar 2024Site AuditFeedback and complaintsCompliant
10 Mar 2024Site AuditHuman resourcesCompliant
10 Mar 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 31 January 2024 to 02 February 2024, the Commission made a decision on 10 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2027.

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  2. Site Audit

    Prepared by Katherine Richards

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  3. Site audit Performance Report

    A site audit was conducted with this service on 31 January 2024 to 02 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 11 May 2021 to 13 May 2021, the Commission made a decision on 01 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 11 May 2021 to 13 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 March 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.