Calvary Trugo Place

active
ResidentialCalvary Aged Care LimitedSite ARCH-04029Service calvary aged care limited::calvary trugo place::newport::3015

Overview

Care typeResidential
Operational places120
RegionNewport (SA2)

Location

Newport (SA2)

120 Mason Street, NEWPORT, VIC, 3015

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Overall
Compliance
Quality measures1
Residents' experience3
Staffing3
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026133
Feb 20263
Oct 2025
Aug 2025
May 202534333
Jan 202534433
Nov 202434333
Jul 202434332
May 202434332
Feb 202434532
Dec 202334431
Aug 202333431
May 202333531

Compliance findings

13 recorded

DateTypeRequirementSeverityFindingStatus
02 Oct 2024Site AuditConsumer dignity and choiceCompliant
02 Oct 2024Site AuditOngoing assessment and planning with consumersCompliant
02 Oct 2024Site AuditPersonal care and clinical careCompliant
02 Oct 2024Site AuditServices and supports for daily livingCompliant
02 Oct 2024Site AuditOrganisation’s service environmentCompliant
02 Oct 2024Site AuditFeedback and complaintsCompliant
02 Oct 2024Site AuditHuman resourcesCompliant
02 Oct 2024Site AuditOrganisational governanceCompliant
02 May 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot Applicable
02 May 2024Assessment contact (performance assessment) – siteServices and supports for daily livingNot Applicable
02 May 2024Assessment contact (performance assessment) – siteHuman resourcesNot Applicable
22 June 2023Assessment Contact - SitePersonal care and clinical careNot applicable
22 June 2023Assessment Contact - SiteOrganisational governanceNot applicable

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 26 August 2024 to 28 August 2024, the Commission made a decision on 02 October 2024 to re-accredit this service. The period of accreditation of the service will expire on 01 February 2028.

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  2. Site Audit

    Prepared by Katherine Richards

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  3. Site audit Performance Report

    A site audit was conducted with this service on 26 August 2024 to 28 August 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact (performance assessment) – site

    Prepared by L. Malone

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment Contact - Site

    Prepared by S Byers

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 31 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 15 March 2022 to 18 March 2022, the Commission made a decision on 19 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 February 2025.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 15 March 2022 to 18 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  12. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 18 December 2020 to accredit this commencing service. The period of accreditation of the service will expire on 01 February 2022.

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Regulatory actions

0 recorded

No regulatory actions recorded.