Calvary Ryde Retirement Community - Mary Potter Residential Care
activeOverview
Location
Ryde - South (SA2)
678 Victoria Road, RYDE, NSW, 2112
Star ratings
Latest — May 2026
Compliance findings
16 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 21 May 2024 | Assessment contact (performance assessment) – site | – | – | Human resources | Not Applicable |
| 05 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Organisational governance | Not applicable |
| 05 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Consumer dignity and choice | Not applicable |
| 05 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 05 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 05 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 05 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Feedback and complaints | Not applicable |
| 05 Dec 2023 | Assessment contact (performance assessment) – site | – | – | Human resources Not | Compliant |
| 31 May 2023 | Site Audit | – | – | Organisational governance | Non-compliant |
| 31 May 2023 | Site Audit | – | – | Consumer dignity and choice | Non-compliant |
| 31 May 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 31 May 2023 | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 31 May 2023 | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 31 May 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 31 May 2023 | Site Audit | – | – | Feedback and complaints | Non-compliant |
| 31 May 2023 | Site Audit | – | – | Human resources | Non-compliant |
Accreditation & assessment timeline
15 events
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 17 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 01 November 2023 to 03 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 18 April 2023 to 21 April 2023, the Commission made a decision on 31 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 30 November 2025.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 3 Dec 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 April 2023 to 21 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 3 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 19 March 2019 to 21 March 2019, the Commission made a decision on 16 April 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 27 October 2021. The period of accreditation of the service will expire on 03 December 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 June 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 August 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 03 June 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.