Calvary Narracan Gardens

active
ResidentialCalvary Aged Care LimitedSite ARCH-04035Service calvary aged care limited::calvary narracan gardens::newborough::3825

Overview

Care typeResidential
Operational places167
RegionMoe - Newborough (SA2)

Location

Moe - Newborough (SA2)

17 Amaroo Way, NEWBOROUGH, VIC, 3825

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Overall
Compliance
Quality measures2
Residents' experience3
Staffing3
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026233
Feb 20263
Oct 2025
Aug 2025
May 202545333
Jan 202545533
Nov 202435332
Jul 202445442
May 202435341
Feb 202445342
Dec 202345342
Aug 202345541
May 202345441

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
24 Jan 2024Site AuditConsumer dignity and choiceCompliant
24 Jan 2024Site AuditOngoing assessment and planning with consumersCompliant
24 Jan 2024Site AuditPersonal care and clinical careCompliant
24 Jan 2024Site AuditServices and supports for daily livingCompliant
24 Jan 2024Site AuditOrganisation’s service environmentCompliant
24 Jan 2024Site AuditFeedback and complaintsCompliant
24 Jan 2024Site AuditHuman resourcesCompliant
24 Jan 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Site Audit

    Prepared by Denise McDonald

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  2. Site audit Performance Report

    A site audit was conducted with this service on 12 December 2023 to 15 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 20 January 2021 to 22 January 2021, the Commission made a decision on 15 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 15 March 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 20 January 2021 to 22 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 April 2021.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 October 2020.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 October 2017.

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  8. Assessment
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  9. Accreditation decision

    Following a site audit conducted on 12 December 2023 to 15 December 2023, the Commission made a decision on 24 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 15 March 2027.

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Regulatory actions

0 recorded

No regulatory actions recorded.