Calvary Muswellbrook Retirement Community
activeOverview
Location
Muswellbrook (SA2)
15 Cassidy Avenue, MUSWELLBROOK, NSW, 2333
Star ratings
Latest — May 2026
Compliance findings
9 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 02 May 2023 | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 09 Jan 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 09 Jan 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Human resources | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
12 events
- Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 05 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 09 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 January 2026.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 March 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 March 2018.
source ↗ - Assessmentsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.