Calvary Haydon Retirement Community

active
ResidentialCalvary Aged Care LimitedSite ARCH-04039Service calvary aged care limited::calvary haydon retirement community::bruce::2617

Overview

Care typeResidential
Operational places100
RegionBruce (SA2)

Location

Bruce (SA2)

2 Jaeger Circuit, BRUCE, ACT, 2617

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Overall
Compliance
Quality measures2
Residents' experience3
Staffing3
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026233
Feb 20263
Oct 2025
Aug 2025
May 202545243
Jan 202545543
Nov 202444343
Jul 202434233
May 202434232
Feb 202434231
Dec 202334232
Aug 202334332
May 202334231

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
19 Aug 2024Assessment contact (performance assessment) – siteOrganisation’s service environmentNot applicable
16 Apr 2024Site AuditConsumer dignity and choiceCompliant
16 Apr 2024Site AuditOngoing assessment and planning with consumersCompliant
16 Apr 2024Site AuditPersonal care and clinical careCompliant
16 Apr 2024Site AuditServices and supports for daily livingCompliant
16 Apr 2024Site AuditOrganisation’s service environment NotCompliant
16 Apr 2024Site AuditFeedback and complaintsCompliant
16 Apr 2024Site AuditHuman resourcesCompliant
16 Apr 2024Site AuditOrganisational governanceCompliant
25 Oct 2022Assessment Contact - SiteHuman resourcesNot applicable

Accreditation & assessment timeline

16 events

  1. Assessment contact (performance assessment) – site

    Prepared by G Cherry

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18/07/2024 to 18/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 06 March 2024 to 08 March 2024, the Commission made a decision on 16 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 24 May 2027.

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  4. Site Audit

    Prepared by P. Wallner

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  5. Site audit Performance Report

    A site audit was conducted with this service on 06 March 2024 to 08 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Assessment Contact - Site

    Prepared by E Woodley

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 January 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Accreditation decision

    Following a site audit conducted on 13 April 2021 to 15 April 2021, the Commission made a decision on 24 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 May 2024.

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  10. Site audit Performance Report

    A site audit was conducted with this service on 13 April 2021 to 15 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  12. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  13. Serious risk decision

    On 15 November 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision in relation to Calvary Haydon Retirement Community that failure to meet one expected outcome in the Accreditation Standards has placed the safety, health or wellbeing of a care recipient of the service at serious risk. An assessment contact was conducted on 11 January 2019 at Calvary Haydon Retirement Community to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 August 2020.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 August 2017.

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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.