Calvary Cessnock Retirement Community

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ResidentialCalvary Aged Care LimitedSite ARCH-04008Service calvary aged care limited::calvary cessnock retirement community::cessnock::2325

Overview

Care typeResidential
Operational places296
RegionCessnock (SA2)

Location

Cessnock (SA2)

19 Wine Country Drive, CESSNOCK, NSW, 2325

Star ratings

Latest — May 2026

May 2023 — 2Aug 2023 — 2Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Overall
Compliance
Quality measures1
Residents' experience4
Staffing1
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026141
Feb 2026
Oct 2025
Aug 2025
May 202534242
Jan 202534342
Nov 202434242
Jul 202434242
May 202434242
Feb 202433341
Dec 202333242
Aug 202323231
May 202323231

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
31 Oct 2023Assessment contact (performance assessment) – siteOrganisation’s service environmentNot applicable
31 Oct 2023Assessment contact (performance assessment) – siteHuman resourcesNot applicable
31 Oct 2023Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
13 Apr 2023Site AuditConsumer dignity and choiceCompliant
13 Apr 2023Site AuditOngoing assessment and planning with consumersCompliant
13 Apr 2023Site AuditPersonal care and clinical careCompliant
13 Apr 2023Site AuditServices and supports for daily livingCompliant
13 Apr 2023Site AuditOrganisation’s service environmentNon-compliant
13 Apr 2023Site AuditFeedback and complaintsCompliant
13 Apr 2023Site AuditHuman resourcesNon-compliant
13 Apr 2023Site AuditOrganisational governanceNon-compliant

Accreditation & assessment timeline

14 events

  1. Assessment contact (performance assessment) – site

    Prepared by Decision Maker M.Wyborn

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 06 March 2023 to 10 March 2023, the Commission made a decision on 13 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 April 2026.

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  4. Site Audit

    Prepared by G Cherry

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  5. Site audit Performance Report

    A site audit was conducted with this service on 06 March 2023 to 10 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 22 May 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Compliance monitoring update

    Following an assessment contact conducted on 26 February 2020, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirement of the Aged Care Quality Standards.

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  11. Accreditation decision

    Following a site audit conducted on 30 September 2019 to 4 October 2019, the Commission made a decision on 8 November 2019 to re-accredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 9 December 2019. The period of accreditation of the service will expire on 22 November 2021. The Site Audit Report is attached.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 November 2019.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.