Calvary Balmoral Grove

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ResidentialCalvary Aged Care LimitedSite ARCH-04023Service calvary aged care limited::calvary balmoral grove::grovedale::3216

Overview

Care typeResidential
Operational places110
RegionGrovedale - Mount Duneed (SA2)

Location

Grovedale - Mount Duneed (SA2)

24-34 Smith Street, GROVEDALE, VIC, 3216

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Overall
Compliance
Quality measures2
Residents' experience
Staffing4
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202624
Feb 2026
Oct 2025
Aug 2025
May 202534333
Jan 202534332
Nov 202434332
Jul 202434333
May 202434333
Feb 202434132
Dec 202334332
Aug 202334433
May 202333433

Compliance findings

16 recorded

DateTypeRequirementSeverityFindingStatus
28 Aug 2023Site AuditOrganisational governanceCompliant
28 Aug 2023Site AuditConsumer dignity and choiceCompliant
28 Aug 2023Site AuditOngoing assessment and planning with consumersCompliant
28 Aug 2023Site AuditPersonal care and clinical careCompliant
28 Aug 2023Site AuditServices and supports for daily livingCompliant
28 Aug 2023Site AuditOrganisation’s service environmentCompliant
28 Aug 2023Site AuditFeedback and complaintsCompliant
28 Aug 2023Site AuditHuman resourcesCompliant
16 Jan 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable
16 Jan 2023Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable
16 Jan 2023Assessment Contact - SitePersonal care and clinical careNot applicable
16 Jan 2023Assessment Contact - SiteServices and supports for daily livingNot applicable
16 Jan 2023Assessment Contact - SiteOrganisation’s service environmentNot applicable
16 Jan 2023Assessment Contact - SiteFeedback and complaintsNot applicable
16 Jan 2023Assessment Contact - SiteHuman resourcesNot applicable
16 Jan 2023Assessment Contact - SiteOrganisational governanceNot applicable

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 01 August 2023 to 03 August 2023, the Commission made a decision on 28 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 October 2026.

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  2. Site Audit

    Prepared by K. Richards

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  3. Site audit Performance Report

    A site audit was conducted with this service on 01 August 2023 to 03 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by S Byers

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 December 2022 to 07 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 04 August 2021 to 06 August 2021, the Commission made a decision on 11 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 11 October 2023.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 04 August 2021 to 06 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 May 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 November 2020.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 November 2017.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.