Bupa Woodville
activeOverview
Location
Woodville - Cheltenham (SA2)
104 Woodville Road, WOODVILLE, SA, 5011
Star ratings
Latest — May 2026
Compliance findings
25 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 03 May 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers Not | Compliant |
| 03 May 2024 | Site Audit | – | – | Consumer dignity and choice Not | Compliant |
| 03 May 2024 | Site Audit | – | – | Organisational governance Not | Compliant |
| 03 May 2024 | Site Audit | – | – | Human resources Not | Compliant |
| 03 May 2024 | Site Audit | – | – | Feedback and complaints Not | Compliant |
| 03 May 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 03 May 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 03 May 2024 | Site Audit | – | – | Personal care and clinical care Not | Compliant |
| 15 Jan 2024 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 15 Jan 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care Not | Compliant |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Organisation’s service environment | Not applicable |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Non-compliant |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Consumer dignity and choice | Not applicable |
| 15 Dec 2022 | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 15 Dec 2022 | Site Audit | – | – | Consumer dignity and choice | Non-compliant |
| 15 Dec 2022 | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 15 Dec 2022 | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 15 Dec 2022 | Site Audit | – | – | Organisation’s service environment | Non-compliant |
| 15 Dec 2022 | Site Audit | – | – | Feedback and complaints | Compliant |
| 15 Dec 2022 | Site Audit | – | – | Human resources | Non-compliant |
| 15 Dec 2022 | Site Audit | – | – | Organisational governance | Non-compliant |
Accreditation & assessment timeline
19 events
- Assessment contact Performance Report
An assessment contact was conducted with this service on 20 November 2024 to 21 November 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 28 February 2024 to 04 March 2024, the Commission made a decision on 03 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 09 July 2024.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 28 February 2024 to 04 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 28 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 03 July 2023 to 04 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 24 October 2022 to 26 October 2022, the Commission made a decision on 15 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 July 2024.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 9 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 24 October 2022 to 26 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 12 July 2022 to 13 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 22 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 23 October 2018 to 24 October 2018, the Commission made a decision on 27 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 26 May 2021. The period of accreditation of the service will expire on 09 January 2023.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 January 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 January 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.