Bupa Waratah
activeOverview
Location
Waratah - North Lambton (SA2)
219 Christo Road, WARATAH, NSW, 2298
Star ratings
Latest — May 2026
Compliance findings
22 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 03 Mar 2025 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 03 Mar 2025 | Assessment contact (performance assessment) – site | – | – | Organisation’s service environment | Not applicable |
| 12 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 12 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Organisation’s service environment Not | Compliant |
| 12 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Feedback and complaints | Not applicable |
| 12 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
| 10 Nov 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 10 Nov 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 10 Nov 2023 | Site Audit | – | – | Personal care and clinical care Not | Compliant |
| 10 Nov 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 10 Nov 2023 | Site Audit | – | – | Organisation’s service environment Not | Compliant |
| 10 Nov 2023 | Site Audit | – | – | Feedback and complaints Not | Compliant |
| 10 Nov 2023 | Site Audit | – | – | Human resources Not | Compliant |
| 10 Nov 2023 | Site Audit | – | – | Organisational governance | Compliant |
| 01 May 2023 | Assessment Contact - Site | – | – | Consumer dignity and choice | Not applicable |
| 01 May 2023 | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 01 May 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Non-compliant |
| 01 May 2023 | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 01 May 2023 | Assessment Contact - Site | – | – | Organisation’s service environment | Not applicable |
| 01 May 2023 | Assessment Contact - Site | – | – | Feedback and complaints | Not applicable |
| 01 May 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 01 May 2023 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
Accreditation & assessment timeline
21 events
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 30 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 18 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 22 August 2023 to 24 August 2023, the Commission made a decision on 10 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 29 December 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 22 August 2023 to 24 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 29 March 2023 to 30 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 03 May 2022 to 05 May 2022, the Commission made a decision on 29 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 29 December 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 03 May 2022 to 05 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 October 2020 to 02 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 17 to 19 December 2019, the Commission made a decision on 31 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 1 February 2021. The Performance Report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 February 2020.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.