CareGraph

Bupa South Morang

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ResidentialBupa Aged Care Australia Pty LtdSite ARCH-05165Service bupa aged care australia pty ltd::bupa south morang::south morang::3752

Overview

ProviderBupa Aged Care Australia Pty Ltd
Care typeResidential
Operational places65
RegionSouth Morang - South (SA2)

Location

South Morang - South (SA2)

18-22 McGlynn Avenue, SOUTH MORANG, VIC, 3752

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645234
Feb 202645334
Oct 202545333
Aug 202545333
May 202535332
Jan 202545532
Nov 202435331
Jul 202445532
May 202435331
Feb 202445432
Dec 202345333
Aug 202345532
May 202334332

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
18 Dec 2023Assessment contact (performance assessment) – site––Personal care and clinical careNot applicable
18 Dec 2023Assessment contact (performance assessment) – site––Human resourcesNot applicable
18 Dec 2023Assessment contact (performance assessment) – site––Organisational governanceNot applicable
02 Dec 2022Site Audit––Consumer dignity and choiceCompliant
02 Dec 2022Site Audit––Ongoing assessment and planning with consumersCompliant
02 Dec 2022Site Audit––Personal care and clinical careCompliant
02 Dec 2022Site Audit––Services and supports for daily livingCompliant
02 Dec 2022Site Audit––Organisation’s service environmentCompliant
02 Dec 2022Site Audit––Feedback and complaintsCompliant
02 Dec 2022Site Audit––Human resourcesCompliant
02 Dec 2022Site Audit––Organisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Assessment contact (performance assessment) – site

    Prepared by N Eastwood

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 30 November 2023 to 30 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 04 October 2022 to 07 October 2022, the Commission made a decision on 02 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 December 2025.

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  4. Site Audit

    Prepared by L. Malone

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  5. Site audit Performance Report

    A site audit was conducted with this service on 04 October 2022 to 07 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Accreditation decision

    Following a site audit conducted on 12 to 13 December 2019, the Commission made a decision on 10 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 17 march 2023. The Performance Report is attached.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 March 2020.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.