Bupa Runaway Bay

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ResidentialBupa Aged Care Australia Pty LtdSite ARCH-05155Service bupa aged care australia pty ltd::bupa runaway bay::coombabah::4216

Overview

ProviderBupa Aged Care Australia Pty Ltd

Care typeResidential

Operational places108

RegionCoombabah (SA2)

Location

Coombabah (SA2)

376-378 Pine Ridge Road, COOMBABAH, QLD, 4216

Star ratings

Latest — May 2026

3Overall

Compliance5

Quality measures3

Residents' experience4

Staffing1

Compared nationally

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	3	5	3	4	1
Feb 2026	4	5	3	4	2
Oct 2025	4	5	3	4	3
Aug 2025	3	5	1	3	3
May 2025	3	5	3	3	2
Jan 2025	3	5	3	3	2
Nov 2024	4	5	4	3	2
Jul 2024	3	5	2	3	2
May 2024	4	5	5	3	2
Feb 2024	3	5	3	3	2
Dec 2023	3	5	3	3	2
Aug 2023	3	5	3	3	2
May 2023	3	5	3	3	2

Compliance findings

9 recorded

Date	Type	Requirement	Severity	Finding	Status
13 Oct 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
13 Oct 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
13 Oct 2023	Site Audit	–	–	Personal care and clinical care	Compliant
13 Oct 2023	Site Audit	–	–	Services and supports for daily living	Compliant
13 Oct 2023	Site Audit	–	–	Organisation’s service environment	Compliant
13 Oct 2023	Site Audit	–	–	Feedback and complaints	Compliant
13 Oct 2023	Site Audit	–	–	Human resources	Compliant
13 Oct 2023	Site Audit	–	–	Organisational governance	Compliant
24 Mar 2023	Assessment Contact - Site	–	–	Personal care and clinical care	Not applicable

Accreditation & assessment timeline

10 events

Accreditation decisionOct 13, 2023
Following a site audit conducted on 30 August 2023 to 01 September 2023, the Commission made a decision on 13 October 2023 to re-accredit this service. The period of accreditation of the service will expire on 14 February 2027.
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Site AuditOct 13, 2023
Prepared by J Miaris
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Site audit Performance ReportSep 1, 2023
A site audit was conducted with this service on 30 August 2023 to 01 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment Contact - SiteMar 24, 2023
Prepared by K. Reed
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Assessment contact Performance ReportMar 2, 2023
An assessment contact was conducted with this service on 02 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionApr 14, 2022
Following a site audit conducted on 29 May 2019 to 31 May 2019, the Commission made a decision on 08 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 14 April 2022. The period of accreditation of the service will expire on 14 February 2024.
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AssessmentMay 31, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2022.
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AssessmentMay 17, 2018
Following an audit we decided that this home met 40 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 14 August 2019.
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AssessmentMay 28, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2018.
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AssessmentAug 8, 2014
This is a new home and is accredited for one year until 14 August 2015. We made the decision on 14 August 2014.
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Regulatory actions

0 recorded

No regulatory actions recorded.