Bupa Rangeville

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ResidentialBupa Aged Care Australia Pty LtdSite ARCH-05146Service bupa aged care australia pty ltd::bupa rangeville::rangeville::4350

Overview

Care typeResidential
Operational places108
RegionRangeville (SA2)

Location

Rangeville (SA2)

280 McKenzie Street, RANGEVILLE, QLD, 4350

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635241
Feb 202645342
Oct 202545342
Aug 202545542
May 202545342
Jan 202545343
Nov 202445243
Jul 202435331
May 202435332
Feb 202435332
Dec 202335232
Aug 202345432
May 202335332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
16 Dec 2022Site AuditConsumer dignity and choiceCompliant
16 Dec 2022Site AuditOngoing assessment and planning with consumersCompliant
16 Dec 2022Site AuditPersonal care and clinical careCompliant
16 Dec 2022Site AuditServices and supports for daily livingCompliant
16 Dec 2022Site AuditOrganisation’s service environmentCompliant
16 Dec 2022Site AuditFeedback and complaintsCompliant
16 Dec 2022Site AuditHuman resourcesCompliant
16 Dec 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 22 November 2022 to 24 November 2022, the Commission made a decision on 16 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 03 May 2026.

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  2. Site Audit

    Prepared by B Bassett

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  3. Site audit Performance Report

    A site audit was conducted with this service on 22 November 2022 to 24 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 04 February 2020 to 06 February 2020, the Commission made a decision on 11 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 03 May 2023. The Performance Report is attached.

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  5. Non-compliance update

    Following an assessment contact conducted on 04 December 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.

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  6. Non-compliance update

    Following an assessment contact conducted on 27 August 2019, the Commission made a decision that the approved provider of the service is non-compliant with 3 requirements of the Aged Care Quality Standards.

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  7. Serious risk decision

    Following an Assessment contact conducted on 27 August 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Bupa Aged Care Australia Pty Ltd failed to meet one of the Aged Care Quality Standards (Quality Standards) in relation to Bupa Rangeville. On 9 October 2019 a decision was made that failure to meet one Quality Standard has placed the safety, health or well-being of an aged care consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 May 2020.

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  9. Assessment

    This is a new home and is accredited for one year until 03 May 2017. We made the decision on 03 May 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.