Bupa Queens Park
activeOverview
Location
Bondi Junction - Waverly (SA2)
142 Carrington Road, WAVERLEY, NSW, 2024
Star ratings
Latest — May 2026
Compliance findings
14 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 24 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Consumer dignity and choice | Not applicable |
| 24 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 24 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 24 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 24 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
| 24 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Organisational governance | Not applicable |
| 18 Jan 2023 | Site Audit | – | – | Consumer dignity and choice | Non-compliant |
| 18 Jan 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 18 Jan 2023 | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 18 Jan 2023 | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 18 Jan 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 18 Jan 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 18 Jan 2023 | Site Audit | – | – | Human resources | Non-compliant |
| 18 Jan 2023 | Site Audit | – | – | Organisational governance | Non-compliant |
Accreditation & assessment timeline
11 events
- Accreditation decision
Following a site audit conducted on 30 November 2022 to 05 December 2022, the Commission made a decision on 18 January 2023 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 26 June 2025. The period of accreditation of the service will expire on 18 January 2026.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 18 October 2023 to 19 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 30 November 2022 to 05 December 2022, the Commission made a decision on 18 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 18 July 2025.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 30 November 2022 to 05 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 10 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 11 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 March 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 March 2019.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.