Bupa Mildura
activeOverview
Location
Mildura - South (SA2)
514 Deakin Avenue, MILDURA, VIC, 3500
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 09 Jan 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Human resources | Compliant |
| 09 Jan 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
11 events
- Accreditation decision
Following a site audit conducted on 22 November 2022 to 24 November 2022, the Commission made a decision on 09 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 January 2026.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 14 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 22 November 2022 to 24 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 11 February 2020 at Bupa Mildura to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following a site audit the Commission made a decision on 07 November 2019 that this service met five of the eight Aged Care Quality Standards. The service is re-accredited for two years until 14 December 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 December 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.