Bupa Merrimac
activeOverview
Location
Merrimac (SA2)
3-5 Glenhaven Court, MERRIMAC, QLD, 4226
Star ratings
Latest — May 2026
Compliance findings
9 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 20 May 2025 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 20 May 2025 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 20 May 2025 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 20 May 2025 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 20 May 2025 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 20 May 2025 | Site Audit | – | – | Feedback and complaints | Compliant |
| 20 May 2025 | Site Audit | – | – | Human resources | Compliant |
| 20 May 2025 | Site Audit | – | – | Organisational governance | Compliant |
| 27 Mar 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
Accreditation & assessment timeline
12 events
- Accreditation decision
Following a site audit conducted on 14/04/2025 to 16/04/2025, the Commission made a decision on 20/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 20/06/2028
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 14 April 2025 to 16 April 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 28 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 17 May 2022 to 19 May 2022, the Commission made a decision on 20 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 June 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 17 May 2022 to 19 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 April 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 April 2018.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.