Bupa Echuca
activeOverview
Location
Echuca (SA2)
7 Fehring Lane, ECHUCA, VIC, 3564
Star ratings
Latest — May 2026
Compliance findings
22 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 08 Aug 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 08 Aug 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 08 Aug 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 08 Aug 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 08 Aug 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 08 Aug 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 08 Aug 2024 | Site Audit | – | – | Human resources | Compliant |
| 08 Aug 2024 | Site Audit | – | – | Organisational governance | Compliant |
| 08 Aug 2023 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
| 08 Aug 2023 | Assessment Contact - Site | – | – | Consumer dignity and choice | Not applicable |
| 08 Aug 2023 | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 08 Aug 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 08 Aug 2023 | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 08 Aug 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 31 Oct 2022 | Site Audit | – | – | Human resources | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Organisational governance | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Consumer dignity and choice | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 31 Oct 2022 | Site Audit | – | – | Feedback and complaints | Compliant |
Accreditation & assessment timeline
17 events
- Accreditation decision
Following a site audit conducted on 09/07/2024 to 11/07/2024, the Commission made a decision on 08/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 31/10/2027
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 09 July 2024 to 11 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 11 July 2023 to 12 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 30 August 2022 to 02 September 2022, the Commission made a decision on 31 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 31 October 2024.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 30 August 2022 to 02 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following a site audit the Commission made a decision on 28 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for two years until 09 January 2022.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 09-10 July 2019 at Bupa Echuca to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 27 of 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 09 January 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 February 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 February 2018.
source ↗ - Assessment
This is a new home and is accredited for one year until 13 February 2015. We made the decision on 13 February 2014.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.