Bupa Bexley
activeOverview
Location
Bexley - North (SA2)
741-743 Forest Road, BEXLEY, NSW, 2207
Star ratings
Latest — May 2026
Compliance findings
26 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 10 Feb 2025 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 10 Feb 2025 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 10 Feb 2025 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 10 Feb 2025 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 10 Feb 2025 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 10 Feb 2025 | Site Audit | – | – | Feedback and complaints | Compliant |
| 10 Feb 2025 | Site Audit | – | – | Human resources | Compliant |
| 10 Feb 2025 | Site Audit | – | – | Organisational governance | Compliant |
| 16 Dec 2024 | Assessment contact (performance assessment) – site | – | – | Organisation’s service environment | Not applicable |
| 16 Dec 2024 | Assessment contact (performance assessment) – site | – | – | Human resources Not | Compliant |
| 16 Dec 2024 | Assessment contact (performance assessment) – site | – | – | Organisational governance Not | Compliant |
| 24 Apr 2024 | Assessment contact (performance assessment) – site | – | – | Human resources Not | Compliant |
| 24 Apr 2024 | Assessment contact (performance assessment) – site | – | – | Consumer dignity and choice | Not Applicable |
| 24 Apr 2024 | Assessment contact (performance assessment) – site | – | – | Organisation’s service environment Not | Compliant |
| 20 Sept 2023 | Assessment Contact - Site | – | – | Human resources | Non-compliant |
| 20 Sept 2023 | Assessment Contact - Site | – | – | Consumer dignity and choice | Non-compliant |
| 20 Sept 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 20 Sept 2023 | Assessment Contact - Site | – | – | Organisation’s service environment | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 31 Oct 2022 | Site Audit | – | – | Organisation’s service environment | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Feedback and complaints | Compliant |
| 31 Oct 2022 | Site Audit | – | – | Human resources | Non-compliant |
| 31 Oct 2022 | Site Audit | – | – | Organisational governance | Compliant |
| 31 Oct 2022 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 31 Oct 2022 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 31 Oct 2022 | Site Audit | – | – | Personal care and clinical care | Non-compliant |
Accreditation & assessment timeline
19 events
- Accreditation decision
Following a site audit conducted on 07/01/2025 to 09/01/2025, the Commission made a decision on 10/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 30/04/2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 07 January 2025 to 09 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 13/11/2024 to 13/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 19 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 09 August 2023 to 10 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 04 October 2022 to 06 October 2022, the Commission made a decision on 31 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 April 2025.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 04 October 2022 to 06 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 04 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 February 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 February 2018.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.