Bupa Berwick

active
ResidentialBupa Aged Care Australia Pty LtdSite ARCH-05166Service bupa aged care australia pty ltd::bupa berwick::narre warren north::3804

Overview

Care typeResidential
Operational places120
RegionNarre Warren North (SA2)

Location

Narre Warren North (SA2)

359 Narre Warren North Road, NARRE WARREN NORTH, VIC, 3804

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635341
Feb 202645543
Oct 202545443
Aug 202545343
May 202545242
Jan 202545342
Nov 202435332
Jul 202435332
May 202445432
Feb 202435332
Dec 202335321
Aug 202335322
May 202335322

Compliance findings

4 recorded

DateTypeRequirementSeverityFindingStatus
29 Nov 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
29 Nov 2024Assessment contact (performance assessment) – siteServices and supports for daily livingNot applicable
29 Nov 2024Assessment contact (performance assessment) – siteHuman resourcesNot applicable
29 Nov 2024Assessment contact (performance assessment) – siteOrganisational governanceNot applicable

Accreditation & assessment timeline

12 events

  1. Assessment contact (performance assessment) – site

    Prepared by Micheal Cooper

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29 October 2024 to 30 October 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 18 September 2023 to 20 September 2023, the Commission made a decision on 02 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 31 January 2027.

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  4. Accreditation decision

    Following a site audit conducted on 05 January 2021 to 07 January 2021, the Commission made a decision on 05 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 31 January 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 05 January 2021 to 07 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 April 2021.

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  7. Assessment

    Following a site audit the Commission made a decision on 18 September 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for one year until 31 October 2020.

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  8. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 6 August 2019 at Bupa Berwick to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  9. Accreditation decision

    Following a review audit conducted on 29 October 2018 to 8 November 2018, a delegate of the Aged Care Quality and Safety Commissioner made a decision on 31 January 2019 to vary the period of accreditation of this service. The period of accreditation of the service will expire on 31 October 2019. The approved provider of the service meets 29 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 April 2020.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 April 2017.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.