Burrowa House
activeOverview
Location
Young Surrounds (SA2)
79 Ford Street, BOOROWA, NSW, 2586
Star ratings
Latest — May 2026
Compliance findings
15 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 28 Mar 2025 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care Not | Compliant |
| 28 Mar 2025 | Assessment contact (performance assessment) – site | – | – | Organisational governance Not | Compliant |
| 05 July 2024 | Site Audit | – | – | Organisational governance Not | Compliant |
| 05 July 2024 | Site Audit | – | – | Personal care and clinical care Not | Compliant |
| 05 July 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 05 July 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 05 July 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 05 July 2024 | Site Audit | – | – | Human resources | Compliant |
| 05 July 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 05 July 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 21 Apr 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Non-compliant |
| 21 Apr 2023 | Assessment Contact - Site | – | – | Feedback and complaints | Non-compliant |
| 21 Apr 2023 | Assessment Contact - Site | – | – | Human resources | Non-compliant |
| 21 Apr 2023 | Assessment Contact - Site | – | – | Organisational governance | Non-compliant |
| 21 Apr 2023 | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Non-compliant |
Accreditation & assessment timeline
17 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 30/10/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 12/02/2025 to 12/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07/05/2024 to 09/05/2024, the Commission made a decision on 05/07/2024 to re-accredit this service. The period of accreditation of the service will expire on 04/08/2027
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 07/05/2024 to 09/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 21 March 2023 to 22 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 31 May 2022 to 02 June 2022, the Commission made a decision on 04 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 04 August 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 May 2022 to 02 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 May 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 November 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 November 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.