Boandik Kessal

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ResidentialBoandik Lodge IncSite ARCH-03711Service boandik lodge inc::boandik kessal::mount gambier::5290

Overview

Care typeResidential
Operational places73
RegionMount Gambier - East (SA2)

Location

Mount Gambier - East (SA2)

101 Lake Terrace East, MOUNT GAMBIER, SA, 5290

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202644334
Oct 202534433
Aug 202534333
May 202534433
Jan 202534433
Nov 202434333
Jul 202434433
May 202434433
Feb 202444434
Dec 202333333
Aug 202333333
May 202333333

Compliance findings

13 recorded

DateTypeRequirementSeverityFindingStatus
10 Apr 2024Site AuditOrganisational governanceCompliant
10 Apr 2024Site AuditPersonal care and clinical careCompliant
10 Apr 2024Site AuditServices and supports for daily livingCompliant
10 Apr 2024Site AuditOrganisation’s service environmentCompliant
10 Apr 2024Site AuditFeedback and complaintsCompliant
10 Apr 2024Site AuditHuman resourcesCompliant
10 Apr 2024Site AuditConsumer dignity and choiceCompliant
10 Apr 2024Site AuditOngoing assessment and planning with consumersCompliant
22 Dec 2022Assessment Contact - SitePersonal care and clinical careNot applicable
22 Dec 2022Assessment Contact - SiteServices and supports for daily livingNon-compliant
22 Dec 2022Assessment Contact - SiteHuman resourcesNot applicable
22 Dec 2022Assessment Contact - SiteOrganisational governanceNon-compliant
22 Dec 2022Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 13 February 2024 to 15 February 2024, the Commission made a decision on 10 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 10 June 2027.

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  2. Site Audit

    Prepared by T Wilson

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  3. Site audit Performance Report

    A site audit was conducted with this service on 13 February 2024 to 15 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by R Beaman

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 October 2022 to 28 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 23 March 2021 to 25 March 2021, the Commission made a decision on 10 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 10 June 2024.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 23 March 2021 to 25 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 14 July 2020.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.