Durham Green Lodge Memory Care

active

ResidentialBaptistCare NSW & ACTSite ARCH-05426Service baptistcare nsw & act::durham green lodge memory care::menangle::2568

Overview

ProviderBaptistCare NSW & ACT

Care typeResidential

Operational places104

RegionDouglas Park - Appin (SA2)

Location

Douglas Park - Appin (SA2)

153 Menangle Road, MENANGLE, NSW, 2568

Star ratings

Latest — May 2026

3Overall

Compliance5

Quality measures3

Residents' experience3

Staffing1

Compared nationally

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	3	5	3	3	1
Feb 2026	4	4	3	4	3
Oct 2025	4	4	4	4	3
Aug 2025	4	4	4	4	3
May 2025	4	4	4	4	3
Jan 2025	3	4	3	3	3
Nov 2024	3	4	2	3	3
Jul 2024	3	4	2	3	2
May 2024	3	4	3	3	2
Feb 2024	3	4	3	3	2
Dec 2023	–	–	–	3	–
Aug 2023	–	–	–	3	–
May 2023	–	5	–	3	2

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

Accreditation decisionApr 10, 2023
Following a site audit conducted on 08 March 2023 to 10 March 2023, the Commission made a decision on 10 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 April 2026.
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Site audit Performance ReportMar 10, 2023
A site audit was conducted with this service on 08 March 2023 to 10 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesFeb 27, 2023
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Assessment contact Performance ReportSep 18, 2020
An assessment contact was conducted with this service on 18 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionFeb 7, 2020
Following a site audit conducted on 05 February 2020 to 07 February 2020, the Commission made a decision on 11 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 31 March 2023. The Performance Report is attached.
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AssessmentJan 5, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 March 2020.
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AssessmentJan 22, 2014
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 March 2017.
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AssessmentJan 11, 2012
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Regulatory actions

0 recorded

No regulatory actions recorded.