Blue Hills Manor

active

ResidentialBaptistCare NSW & ACTSite ARCH-05427Service baptistcare nsw & act::blue hills manor::prestons::2170

Overview

ProviderBaptistCare NSW & ACT

Care typeResidential

Operational places67

RegionPrestons (SA2)

Location

Prestons (SA2)

25 Tulich Avenue, PRESTONS, NSW, 2170

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures4

Residents' experience4

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	4	4	3
Feb 2026	4	4	5	4	3
Oct 2025	4	4	3	4	3
Aug 2025	4	4	5	4	3
May 2025	4	4	4	4	3
Jan 2025	4	4	5	3	3
Nov 2024	3	4	4	3	3
Jul 2024	3	4	4	3	2
May 2024	–	4	4	–	2
Feb 2024	–	–	3	–	2
Dec 2023	–	–	–	–	–
Aug 2023	–	–	–	–	–
May 2023	–	4	–	3	1

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
06 Feb 2024	Site Audit	–	–	Consumer dignity and choice	Compliant
06 Feb 2024	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
06 Feb 2024	Site Audit	–	–	Personal care and clinical care	Compliant
06 Feb 2024	Site Audit	–	–	Services and supports for daily living	Compliant
06 Feb 2024	Site Audit	–	–	Organisation’s service environment	Compliant
06 Feb 2024	Site Audit	–	–	Feedback and complaints	Compliant
06 Feb 2024	Site Audit	–	–	Human resources	Compliant
06 Feb 2024	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

12 events

Accreditation decisionFeb 6, 2024
Following a site audit conducted on 08 January 2024 to 10 January 2024, the Commission made a decision on 06 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 01 May 2027.
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Site AuditFeb 6, 2024
Prepared by M Wyborn
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Site audit Performance ReportJan 10, 2024
A site audit was conducted with this service on 08 January 2024 to 10 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportOct 25, 2021
An assessment contact was conducted with this service on 25 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionFeb 8, 2021
Following a site audit conducted on 15 December 2020 to 17 December 2020, the Commission made a decision on 08 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 01 May 2024.
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Site audit Performance ReportDec 17, 2020
A site audit was conducted with this service on 15 December 2020 to 17 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportAug 27, 2020
An assessment contact was conducted with this service on 27 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Compliance updateFeb 13, 2020
Following an assessment contact conducted on 12 February 2020 to 13 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
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AssessmentAug 8, 2019
Following a site audit the Commission made a decision on 13 September 2019 that this service met four of the eight Aged Care Quality Standards. The service is re-accredited for one year 7 months until 01 May 2021.
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AssessmentJul 20, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 October 2019.
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AssessmentJul 17, 2013
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AssessmentJul 21, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.