Baptistcare William Carey Court

active
ResidentialBaptistCare NSW & ACTSite ARCH-05434Service baptistcare nsw & act::baptistcare william carey court::broadwater::6280

Overview

Care typeResidential
Operational places99
RegionBusselton - West (SA2)

Location

Busselton - West (SA2)

450 BUSSELL Highway, BROADWATER, WA, 6280

Star ratings

Latest — May 2026

May 2023 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 33Overall
Compliance4
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634332
Feb 202634333
Oct 202534332
Aug 202534342
May 202534242
Jan 202533442
Nov 202433342
Jul 2024332
May 202442
Feb 2024
Dec 2023
Aug 2023
May 202335321

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
12 Dec 2024Site AuditConsumer dignity and choiceCompliant
12 Dec 2024Site AuditOngoing assessment and planning with consumersCompliant
12 Dec 2024Site AuditPersonal care and clinical careCompliant
12 Dec 2024Site AuditServices and supports for daily livingCompliant
12 Dec 2024Site AuditOrganisation’s service environmentCompliant
12 Dec 2024Site AuditFeedback and complaintsCompliant
12 Dec 2024Site AuditHuman resources NotCompliant
12 Dec 2024Site AuditOrganisational governance NotCompliant
15 Mar 2024Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
15 Mar 2024Assessment contact (performance assessment) – siteHuman resources NotCompliant
15 Mar 2024Assessment contact (performance assessment) – siteOrganisational governance NotCompliant

Accreditation & assessment timeline

13 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 24 April 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Following a site audit conducted on 29/10/2024 to 01/11/2024, the Commission made a decision on 12/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 01/04/2028.

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  3. Site Audit

    Prepared by Jemma Wilson

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  4. Site audit Performance Report

    A site audit was conducted with this service on 29/10/2024 to 01/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Assessment contact (performance assessment) – site

    Prepared by M Glenn

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 February 2024 to 07 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 14 February 2022 to 16 February 2022, the Commission made a decision on 01 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 April 2025.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 14 February 2022 to 16 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 November 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 November 2018.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.