BaptistCare Warena Centre

active
ResidentialBaptistCare NSW & ACTSite ARCH-05425Service baptistcare nsw & act::baptistcare warena centre::bangor::2234

Overview

Care typeResidential
Operational places130
RegionMenai - Lucas Heights - Woronora (SA2)

Location

Menai - Lucas Heights - Woronora (SA2)

15 Bangaroo Street, BANGOR, NSW, 2234

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645343
Oct 202545442
Aug 202545442
May 202545342
Jan 202545443
Nov 202445442
Jul 202434342
May 202434532
Feb 202434332
Dec 202334532
Aug 202334333
May 202334432

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
26 Feb 2024Site AuditConsumer dignity and choiceCompliant
26 Feb 2024Site AuditOngoing assessment and planning with consumersCompliant
26 Feb 2024Site AuditPersonal care and clinical careCompliant
26 Feb 2024Site AuditServices and supports for daily livingCompliant
26 Feb 2024Site AuditOrganisation’s service environmentCompliant
26 Feb 2024Site AuditFeedback and complaintsCompliant
26 Feb 2024Site AuditHuman resourcesCompliant
26 Feb 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 17 January 2024 to 19 January 2024, the Commission made a decision on 26 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 16 June 2027.

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  2. Site Audit

    Prepared by Therese Solomon

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  3. Site audit Performance Report

    A site audit was conducted with this service on 17 January 2024 to 19 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 13 September 2021 to 15 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 18 May 2021 to 20 May 2021, the Commission made a decision on 16 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 June 2024.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 18 May 2021 to 20 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 August 2020.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 August 2017.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.