BaptistCare Niola Centre

active
ResidentialBaptistCare NSW & ACTSite ARCH-05438Service baptistcare nsw & act::baptistcare niola centre::parkes::2870

Overview

Care typeResidential
Operational places59
RegionParkes (NSW) (SA2)

Location

Parkes (NSW) (SA2)

29 Bushman Street, PARKES, NSW, 2870

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645243
Feb 202645444
Oct 202545344
Aug 202545344
May 202545343
Jan 202545343
Nov 202445343
Jul 202445342
May 202445342
Feb 202445442
Dec 202345342
Aug 202345444
May 202345342

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
05 Apr 2023Site AuditConsumer dignity and choiceCompliant
05 Apr 2023Site AuditOngoing assessment and planning with consumersCompliant
05 Apr 2023Site AuditPersonal care and clinical careCompliant
05 Apr 2023Site AuditServices and supports for daily livingCompliant
05 Apr 2023Site AuditOrganisation’s service environmentCompliant
05 Apr 2023Site AuditFeedback and complaintsCompliant
05 Apr 2023Site AuditHuman resourcesCompliant
05 Apr 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 05 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 April 2026.

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  2. Site Audit

    Prepared by M. Nassif

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  3. Site audit Performance Report

    A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 29 May 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Accreditation decision

    Following a site audit conducted on 27 March 2019 to 28 March 2019, the Commission made a decision on 01 May 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 19 October 2021. The period of accreditation of the service will expire on 29 November 2022.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 May 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 29 May 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 July 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.