BaptistCare Morven Gardens Centre

active
ResidentialBaptistCare NSW & ACTSite ARCH-05415Service baptistcare nsw & act::baptistcare morven gardens centre::leura::2780

Overview

Care typeResidential
Operational places72
RegionKatoomba - Leura (SA2)

Location

Katoomba - Leura (SA2)

5-19 Morven Road, LEURA, NSW, 2780

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635341
Feb 202645542
Oct 202545442
Aug 202545542
May 202545543
Jan 202545443
Nov 202445442
Jul 202445432
May 202445532
Feb 202445532
Dec 202345542
Aug 202345442
May 202345541

Compliance findings

13 recorded

DateTypeRequirementSeverityFindingStatus
24 Oct 2024Assessment contact (performance assessment) – non-siteOngoing assessment and planning with consumersNot Applicable
21 June 2024Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
21 June 2024Assessment contact (performance assessment) – siteOngoing assessment and planning with consumers NotCompliant
21 June 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
21 June 2024Assessment contact (performance assessment) – siteHuman resourcesNot applicable
02 Nov 2022Site AuditOrganisation’s service environmentCompliant
02 Nov 2022Site AuditFeedback and complaintsCompliant
02 Nov 2022Site AuditHuman resourcesCompliant
02 Nov 2022Site AuditOrganisational governanceCompliant
02 Nov 2022Site AuditConsumer dignity and choiceCompliant
02 Nov 2022Site AuditOngoing assessment and planning with consumersCompliant
02 Nov 2022Site AuditPersonal care and clinical careCompliant
02 Nov 2022Site AuditServices and supports for daily livingCompliant

Accreditation & assessment timeline

14 events

  1. Assessment contact (performance assessment) – non-site

    Prepared by Katrina Platt

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02/09/2024 to 02/09/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment contact (performance assessment) – site

    Prepared by E Woodley

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09/05/2024 to 09/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 27 September 2022 to 29 September 2022, the Commission made a decision on 02 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 November 2025.

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  6. Site Audit

    Prepared by Kathryn Spurrell

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  7. Site audit Performance Report

    A site audit was conducted with this service on 27 September 2022 to 29 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2021.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2018.

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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.