BaptistCare Kularoo Centre

active
ResidentialBaptistCare NSW & ACTSite ARCH-05437Service baptistcare nsw & act::baptistcare kularoo centre::forster::2428

Overview

Care typeResidential
Operational places160
RegionForster (SA2)

Location

Forster (SA2)

84-86 Kularoo Drive, FORSTER, NSW, 2428

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645443
Oct 202545442
Aug 202545342
May 202544542
Jan 202544542
Nov 202444442
Jul 202434342
May 202434342
Feb 202434441
Dec 202334541
Aug 202344343
May 202333342

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
05 May 2025Site AuditConsumer dignity and choiceCompliant
05 May 2025Site AuditOngoing assessment and planning with consumersCompliant
05 May 2025Site AuditPersonal care and clinical careCompliant
05 May 2025Site AuditServices and supports for daily livingCompliant
05 May 2025Site AuditOrganisation’s service environmentCompliant
05 May 2025Site AuditFeedback and complaintsCompliant
05 May 2025Site AuditHuman resourcesCompliant
05 May 2025Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 01/04/2025 to 03/04/2025, the Commission made a decision on 05/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 13/06/2028.

    source ↗
  2. Site Audit

    Prepared by L Glass

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 01 April 2025 to 03 April 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment

    Following an assessment contact conducted 20 September 2022, the Commission made a decision on 3 January 2023 that the service has demonstrated their actions have been effective in addressing the non-compliance against the Aged Care Quality Standards identified at the Site Audit undertaken 26 April 2022 to 29 April 2022.

    source ↗
  5. Accreditation decision

    Following a site audit conducted on 26 April 2022 to 29 April 2022, the Commission made a decision on 13 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 13 June 2025.

    source ↗
  6. Site audit Performance Report

    A site audit was conducted with this service on 26 April 2022 to 29 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 19 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 January 2021.

    source ↗
  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 19 January 2018.

    source ↗
  12. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.