Baptistcare Graceford

active
ResidentialBaptistCare NSW & ACTSite ARCH-05441Service baptistcare nsw & act::baptistcare graceford::byford::6122

Overview

Care typeResidential
Operational places68
RegionByford (SA2)

Location

Byford (SA2)

18 Turner Road, BYFORD, WA, 6122

Star ratings

Latest — May 2026

May 2023 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 33Overall
Compliance4
Quality measures1
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634133
Feb 202634332
Oct 202534333
Aug 202534332
May 202534333
Jan 202544343
Nov 202444343
Jul 202444343
May 202423
Feb 2024
Dec 2023
Aug 2023
May 202334432

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
19 Oct 2022Site AuditConsumer dignity and choiceCompliant
19 Oct 2022Site AuditOngoing assessment and planning with consumersCompliant
19 Oct 2022Site AuditPersonal care and clinical careCompliant
19 Oct 2022Site AuditServices and supports for daily livingCompliant
19 Oct 2022Site AuditOrganisation’s service environmentCompliant
19 Oct 2022Site AuditFeedback and complaintsCompliant
19 Oct 2022Site AuditHuman resourcesCompliant
19 Oct 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 13 September 2022 to 15 September 2022, the Commission made a decision on 19 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 24 July 2025. The period of accreditation of the service will expire 19 April 2026.

    source ↗
  2. Accreditation decision

    Following a site audit conducted on 13 September 2022 to 15 September 2022, the Commission made a decision on 19 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 19 October 2025.

    source ↗
  3. Site Audit

    Prepared by M. Nassif

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 13 September 2022 to 15 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 July 2022.

    source ↗
  9. Serious risk decision

    On 13 April 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by Baptistcare Incorporated to meet one expected outcome in the Accreditation Standards in relation to Baptistcare Graceford and that this failure has placed the safety, health or wellbeing of care recipients of the service at serious risk. An assessment contact was conducted by the Quality Agency on 11 July 2018 at Baptistcare Graceford to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 40 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 17 July 2019.

    source ↗
  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 July 2018.

    source ↗
  12. Assessment
    source ↗
  13. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.