BaptistCare George Forbes House

active

ResidentialBaptistCare NSW & ACTSite ARCH-05413Service baptistcare nsw & act::baptistcare george forbes house::queanbeyan::2620

Overview

ProviderBaptistCare NSW & ACT

Care typeResidential

Operational places85

RegionQueanbeyan (SA2)

Location

Queanbeyan (SA2)

16 ERIN Street, QUEANBEYAN, NSW, 2620

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing2

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	2
Feb 2026	4	5	3	4	3
Oct 2025	4	5	3	4	2
Aug 2025	4	5	4	4	2
May 2025	4	5	3	4	2
Jan 2025	4	5	3	4	2
Nov 2024	4	5	3	4	2
Jul 2024	4	5	3	4	3
May 2024	4	5	3	4	2
Feb 2024	4	5	4	4	2
Dec 2023	4	5	4	4	2
Aug 2023	4	5	3	4	4
May 2023	4	5	4	4	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
06 Jan 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
06 Jan 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
06 Jan 2023	Site Audit	–	–	Personal care and clinical care	Compliant
06 Jan 2023	Site Audit	–	–	Services and supports for daily living	Compliant
06 Jan 2023	Site Audit	–	–	Organisation’s service environment	Compliant
06 Jan 2023	Site Audit	–	–	Feedback and complaints	Compliant
06 Jan 2023	Site Audit	–	–	Human resources	Compliant
06 Jan 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

10 events

Accreditation decisionJan 6, 2023
Following a site audit conducted on 22 November 2022 to 24 November 2022, the Commission made a decision on 06 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2026.
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Site AuditJan 6, 2023
Prepared by M. Nassif
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Site audit Performance ReportNov 24, 2022
A site audit was conducted with this service on 22 November 2022 to 24 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJul 5, 2021
Following a site audit conducted on 13 November 2018 to 15 November 2018, the Commission made a decision on 17 December 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 05 July 2021. The period of accreditation of the service will expire on 24 February 2023.
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Assessment contact Performance ReportOct 7, 2020
An assessment contact was conducted with this service on 07 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentNov 15, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 February 2022.
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AssessmentApr 16, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 24 February 2019. The reconsideration decision and audit report is attached.
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AssessmentApr 16, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 June 2018.
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AssessmentApr 19, 2012
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AssessmentMar 19, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.