BaptistCare Dorothy Henderson Lodge

active

ResidentialBaptistCare NSW & ACTSite ARCH-05414Service baptistcare nsw & act::baptistcare dorothy henderson lodge::macquarie park::2113

Overview

ProviderBaptistCare NSW & ACT

Care typeResidential

Operational places80

RegionMacquarie Park - Marsfield (SA2)

Location

Macquarie Park - Marsfield (SA2)

157 Balaclava Road, MACQUARIE PARK, NSW, 2113

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures2

Residents' experience4

Staffing2

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	2	4	2
Feb 2026	4	5	3	4	3
Oct 2025	4	5	4	4	2
Aug 2025	4	5	3	4	2
May 2025	4	5	3	4	2
Jan 2025	4	5	3	4	2
Nov 2024	4	5	5	4	2
Jul 2024	4	5	3	4	3
May 2024	4	5	3	4	2
Feb 2024	4	5	3	4	2
Dec 2023	4	5	5	4	3
Aug 2023	4	5	3	4	3
May 2023	4	5	3	4	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
18 June 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
18 June 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
18 June 2023	Site Audit	–	–	Personal care and clinical care	Compliant
18 June 2023	Site Audit	–	–	Services and supports for daily living	Compliant
18 June 2023	Site Audit	–	–	Organisation’s service environment	Compliant
18 June 2023	Site Audit	–	–	Feedback and complaints	Compliant
18 June 2023	Site Audit	–	–	Human resources	Compliant
18 June 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionJun 18, 2023
Following a site audit conducted on 02 May 2023 to 04 May 2023, the Commission made a decision on 18 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 18 June 2026.
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Site AuditJun 18, 2023
Prepared by M Kalra
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Site audit Performance ReportMay 4, 2023
A site audit was conducted with this service on 02 May 2023 to 04 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJun 9, 2021
Following a site audit conducted on 11 October 2018 to 12 October 2018, the Commission made a decision on 14 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 June 2021. The period of accreditation of the service will expire on 25 January 2023.
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AssessmentOct 18, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 January 2022.
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AssessmentMar 26, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 May 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 25 January 2019. The reconsideration decision and audit report is attached.
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AssessmentMar 26, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 May 2018.
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AssessmentMar 22, 2012
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AssessmentFeb 26, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.