BaptistCare Caloola Centre
activeOverview
Location
Wagga Wagga - East (SA2)
Cnr Plumpton Rd & Redhill Rd, WAGGA WAGGA, NSW, 2650
Star ratings
Latest — May 2026
Compliance findings
13 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 04 Mar 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 04 Mar 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 04 Mar 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 04 Mar 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 04 Mar 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 04 Mar 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 04 Mar 2024 | Site Audit | – | – | Human resources | Compliant |
| 04 Mar 2024 | Site Audit | – | – | Organisational governance | Compliant |
| 04 Oct 2023 | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 04 Oct 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 04 Oct 2023 | Assessment Contact - Site | – | – | Feedback and complaints | Not applicable |
| 04 Oct 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 04 Oct 2023 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
Accreditation & assessment timeline
13 events
- Accreditation decision
Following a site audit conducted on 31 January 2024 to 02 February 2024, the Commission made a decision on 04 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 01 June 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 31 January 2024 to 02 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 29 August 2023 to 30 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 19 April 2022 to 22 April 2022, the Commission made a decision on 01 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 June 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 19 April 2022 to 22 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 February 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 February 2018.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.