Baptistcare Balladong Gardens

active
ResidentialBaptistCare NSW & ACTSite ARCH-05443Service baptistcare nsw & act::baptistcare balladong gardens::york::6302

Overview

Care typeResidential
Operational places26
RegionYork - Beverley (SA2)

Location

York - Beverley (SA2)

20 Redmile Road, YORK, WA, 6302

Star ratings

Latest — May 2026

May 2023 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance4
Quality measures1
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634134
Feb 202644334
Oct 202544334
Aug 202534234
May 202544344
Jan 202544345
Nov 202444244
Jul 202444244
May 202414
Feb 2024
Dec 2023
Aug 2023
May 202344255

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
27 Nov 2023Site AuditConsumer dignity and choiceCompliant
27 Nov 2023Site AuditOngoing assessment and planning with consumersCompliant
27 Nov 2023Site AuditPersonal care and clinical careCompliant
27 Nov 2023Site AuditServices and supports for daily livingCompliant
27 Nov 2023Site AuditOrganisation’s service environmentCompliant
27 Nov 2023Site AuditFeedback and complaintsCompliant
27 Nov 2023Site AuditHuman resourcesCompliant
27 Nov 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 16 October 2023 to 18 October 2023, the Commission made a decision on 27 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2027.

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  2. Site Audit

    Prepared by A. Douglas

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  3. Site audit Performance Report

    A site audit was conducted with this service on 16 October 2023 to 18 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 27 October 2020 to 28 October 2020, the Commission made a decision on 24 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2024.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 27 October 2020 to 28 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 1 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 July 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 01 July 2017.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 July 2017.

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Regulatory actions

0 recorded

No regulatory actions recorded.