Baptcare Brookview Community
activeOverview
Location
Gladstone Park - Westmeadows (SA2)
130 DIMBOOLA Road, WESTMEADOWS, VIC, 3049
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 30 Mar 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 30 Mar 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 30 Mar 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 30 Mar 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 30 Mar 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 30 Mar 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 30 Mar 2023 | Site Audit | – | – | Human resources | Compliant |
| 30 Mar 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 03 January 2023 to 05 January 2023, the Commission made a decision on 30 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 30 March 2026.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 03 January 2023 to 05 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance update
Following an assessment contact conducted on 14 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Non-compliance update
Following an assessment contact conducted on 12 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 February 2022.
source ↗ - Assessment
This is a new home and is accredited for one year until 14 February 2019. We made the decision on 14 February 2018.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.