CareGraph

Baptcare Amberlea Community

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ResidentialBaptcare LtdSite ARCH-05647Service baptcare ltd::baptcare amberlea community::drouin::3818

Overview

ProviderBaptcare Ltd
Care typeResidential
Operational places91
RegionDrouin (SA2)

Location

Drouin (SA2)

5 Pearson Road, DROUIN, VIC, 3818

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645343
Oct 202545544
Aug 202545443
May 202545443
Jan 202545443
Nov 202445343
Jul 202445243
May 202445343
Feb 202445542
Dec 202345542
Aug 202335431
May 202335332

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 23 August 2022 to 25 August 2022, the Commission made a decision on 27 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 02 July 2025. The period of accreditation of the service will expire on 27 March 2026.

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  2. Accreditation decision

    Following a site audit conducted on 23 August 2022 to 25 August 2022, the Commission made a decision on 27 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 27 September 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 23 August 2022 to 25 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2019.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.