Baptcare Abbey Gardens Community

active
ResidentialBaptcare LtdSite ARCH-05655Service baptcare ltd::baptcare abbey gardens community::warragul::3820

Overview

Care typeResidential
Operational places123
RegionWarragul (SA2)

Location

Warragul (SA2)

15 Tarwin Street, WARRAGUL, VIC, 3820

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645343
Oct 202545343
Aug 202545543
May 202545443
Jan 202545443
Nov 202444543
Jul 202444443
May 202444542
Feb 202444542
Dec 202344542
Aug 202334332
May 202334532

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
22 Aug 2024Assessment contact (performance assessment) – siteOngoing assessment and planning with consumersNot applicable
22 Aug 2024Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
13 Mar 2024Site AuditConsumer dignity and choiceCompliant
13 Mar 2024Site AuditOngoing assessment and planning with consumers NotCompliant
13 Mar 2024Site AuditPersonal care and clinical careCompliant
13 Mar 2024Site AuditServices and supports for daily livingCompliant
13 Mar 2024Site AuditOrganisation’s service environmentCompliant
13 Mar 2024Site AuditFeedback and complaintsCompliant
13 Mar 2024Site AuditHuman resourcesCompliant
13 Mar 2024Site AuditOrganisational governance NotCompliant

Accreditation & assessment timeline

13 events

  1. Assessment contact (performance assessment) – site

    Prepared by L Glass

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 31/07/2024 to 31/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 05 February 2024 to 07 February 2024, the Commission made a decision on 13 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2027.

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  4. Site Audit

    Prepared by Denise McDonald

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  5. Site audit Performance Report

    A site audit was conducted with this service on 05 February 2024 to 07 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 25 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 28 January 2021 to 29 January 2021, the Commission made a decision on 09 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2024.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Site audit Performance Report

    A site audit was conducted with this service on 28 January 2021 to 29 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 April 2021.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 October 2020.

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  13. Assessment

    This is a new home and is accredited for one year until 20 October 2017. We made the decision on 20 October 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.