CareGraph

Baptcare - Westhaven Community

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ResidentialBaptcare LtdSite ARCH-05656Service baptcare ltd::baptcare - westhaven community::footscray::3011

Overview

ProviderBaptcare Ltd
Care typeResidential
Operational places127
RegionFootscray (SA2)

Location

Footscray (SA2)

50 Pickett Street, FOOTSCRAY, VIC, 3011

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645433
Feb 202645433
Oct 202545533
Aug 202545433
May 202545333
Jan 202534333
Nov 202444434
Jul 202444533
May 202434532
Feb 202434432
Dec 202334532
Aug 202334432
May 202334531

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 17 July 2022 to 22 July 2022, the Commission made a decision on 24 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 01 July 2025. The period of accreditation of the service will expire on 24 February 2026.

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  2. Accreditation decision

    Following a site audit conducted on 19 July 2022 to 22 July 2022, the Commission made a decision on 24 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 August 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 19 July 2022 to 22 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 April 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 03 April 2019. The reconsideration decision and audit report is attached.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 August 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.