CareGraph

Gillawarna Village

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ResidentialBankstown City Aged Care LtdSite ARCH-05400Service bankstown city aged care ltd::gillawarna village::georges hall::2198

Overview

ProviderBankstown City Aged Care Ltd
Care typeResidential
Operational places150
RegionBass Hill - Georges Hall (SA2)

Location

Bass Hill - Georges Hall (SA2)

145 Rex Road, GEORGES HALL, NSW, 2198

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645543
Oct 202545443
Aug 202545543
May 202545533
Jan 202545333
Nov 202434433
Jul 202434433
May 202434433
Feb 202434332
Dec 202334333
Aug 202334333
May 202334333

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 25 September 2023 to 27 September 2023, the Commission made a decision on 06 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 25 September 2023 to 27 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 25 November 2020 to 27 November 2020, the Commission made a decision on 25 January 2021 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2024.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 25 November 2020 to 27 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 February 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 February 2018.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.