Banksia Lodge
activeOverview
Location
Broulee - Tomakin (SA2)
65 Heath Street, BROULEE, NSW, 2537
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 09 May 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 09 May 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 May 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 09 May 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 09 May 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 09 May 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 09 May 2023 | Site Audit | – | – | Human resources | Compliant |
| 09 May 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
16 events
- Accreditation decision
Following a site audit conducted on 15 March 2023 to 17 March 2023, the Commission made a decision on 09 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 May 2026.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 March 2023 to 17 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 10 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 September 2020 to 18 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 02 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 03 March 2020 to 06 March 2020, the Commission made a decision on 20 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 21 April 2022. The Performance Report is attached.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 07 May 2019 at Banksia Village to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 35 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 21 April 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 April 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.